29th July 2025

What Does the E2 Fault Code Mean on your AC? 

Article by: Ryan Greaves
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At EcoTech, we understand that a faulty air conditioning system is more than just a nuisance – it can disrupt daily life at home and hinder productivity in your workplace, especially when it’s hot outside. Among the most common issues reported by both commercial and domestic users is the mysterious E2 fault code flashing on the display panel of the AC.

In this guide, we’ll explore what the E2 fault code means, how to troubleshoot it, and when it’s time to call in a professional to look at your air conditioning unit. 

The E2 fault code on an AC typically points to a problem with the evaporator temperature sensor, which monitors the temperature of the evaporator coil. If it fails or becomes misaligned, it may detect temperatures outside of normal ranges or even stop sending signals altogether.

The result? Your AC system might stop cooling effectively or shut down to protect itself from further damage.

While this sounds technical, many cases of E2 fault codes are relatively simple to diagnose, and in some instances you can resolve them without professional help.

The most common causes of an AC unit showing an E2 code include: 

 

1. A faulty or misaligned temperature sensor

If the sensor is damaged or has shifted from its proper position, it won’t accurately read the coil’s temperature. 

  • Check: If accessible, inspect for a loose or disconnected sensor on your AC unit
  • Fix: Replacing or repositioning the sensor should be handled by an HVAC professional – by attempting to fix it yourself, you risk causing harm to yourself or your AC.  

2. Frozen or dirty evaporator coil

A build-up of ice or dirt can lead to inaccurate readings and trigger the E2 code.

  • Check: Look for visible frost or dust on the coil.
  • Fix: Switch off the unit, allow ice to melt, and gently clean the coil if needed.

3. Wiring or connection problems

Faulty wiring on your AC unit between the sensor and the control board can disrupt communication and cause an E2 fault. 

  • Check: Look for frayed or disconnected wires (only if it’s safe to do so).
  • Fix: Any wiring issues should be repaired by a qualified technician – by attempting to fix it yourself, you risk causing harm to yourself or your AC.  

4. Control board malfunction

In some cases, the issue lies with the control board misinterpreting sensor data.

  • Check: If the AC system is behaving erratically beyond the E2 code, the board may be faulty.
  • Fix: This will require further diagnostic testing and potential replacement.

 

Before booking a repair, here are a few steps you can safely try to troubleshoot your AC and determine the source of your E2 fault code: 

 

  1. Turn off the AC unit completely – always shut off power at the mains before inspection to keep yourself safe.

  2. Inspect the coil – look for ice or blockages and clean as needed.

  3. Reset the AC system – after 5–10 minutes, restore power to see if the E2 fault code clears.

  4. Check wiring and sensor placement – if it’s safe, confirm that nothing is loose or disconnected inside your AC.

  5. Call in the experts – if these steps don’t resolve it, EcoTech is here to help. 

 

If your AC unit is still flashing an E2 fault code after these checks, don’t worry – EcoTech has you covered. We offer emergency AC repairs, routine AC servicing, and commercial and domestic air conditioning support. Regular maintenance is the best way to prevent common AC issues like the E2 fault code. If it’s been a while since your last service, now’s the time to book in.

Want to learn more about common AC problems? Explore our blog for helpful tips and advice on maintaining your system.

 

 

 

Ryan Greaves

To find out more or get a quote, get in touch with our expert Ecotech Yorkshire Team.

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